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A BBB Accredited Business since
BBB has determined that Sandoval Buick GMC Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Sandoval Buick GMC Inc. include:
- Length of time business has been operating
Factors that raised the rating for Sandoval Buick GMC Inc. include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Dealer Licensing Section, Ohio BMV
PO Box 16521, Columbus OH 43216
Phone Number: (614) 752-7636
Type of Entity
Business ManagementMr. Rick Sandoval, Owner Mr. Phil Stover, Sales Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Body Repair & Painting Auto Repair & Service
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 8:00 PM|
|W||:||9:00 AM - 8:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 6:00 PM|
|Su||:||12:00 PM - 4:00 PM|
|Service and Parts Department open M-F 7-6 and Saturday 8-2.|
According to the
information BBB has at this time, on December 5, 2013 Rick Sandoval purchased the assets but not the liabilities of Lavelle Limited LLC DBA Lem Immke Buick GMC under
the ownership of David Lavelle. BBB maintains a separate business review on Lem Immke Buick GMC which is now out of
business and that review is available at:http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/len-immke-buick-gmc-in-columbus-oh-973
Mr. Rick Sandoval, President of Sandoval Buick GMC, Inc. which began business in December, 2013, previously worked as a Sales & General Manager for several dealerships in the Youngstown/Akron area since 1985.