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Find a Location

Ricart has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ricart

      4255 S Hamilton Rd Groveport, OH 43125-9332

      BBB Accredited Business
    • Ricart

      PO Box 27130 Columbus, OH 43227-0130

      BBB Accredited Business
    • Ricart

      4355 Williams Rd Groveport, OH 43125-9484

      BBB Accredited Business

    Business ProfileforRicart

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    79 complaints closed in last 3 years

    22 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1961

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    auto dealer

    Products & Services

    auto dealer

    Business Details

    This is a multi-location business.

    Find a Location

    Ricart has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ricart

        4255 S Hamilton Rd Groveport, OH 43125-9332

        BBB Accredited Business
      • Ricart

        PO Box 27130 Columbus, OH 43227-0130

        BBB Accredited Business
      • Ricart

        4355 Williams Rd Groveport, OH 43125-9484

        BBB Accredited Business
      Location of This Business
      4255 S Hamilton Rd, Groveport, OH 43125-9332
      BBB File Opened:
      11/22/1961
      Years in Business:
      70
      Business Started:
      7/5/1953
      Business Incorporated:
      10/20/1989
      Accredited Since:
      12/1/1961
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rabid Customs
      • Ricart Automotive
      • Ricart Ford
      • Ricart Used Car Factory
      • Ricart Nissan
      • Ricart Mitsubishi
      • Ricart Kia
      • Ricart Hyundai
      • Ricart Properties, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 8:00 PM
      T:
      7:00 AM - 8:00 PM
      W:
      7:00 AM - 8:00 PM
      Th:
      7:00 AM - 8:00 PM
      F:
      7:00 AM - 8:00 PM
      Sa:
      8:00 AM - 8:00 PM
      Su:
      12:00 PM - 6:00 PM
      Business Management
      • Mr. Fred Ricart, Co-Owner
      • Mr. Rhett C Ricart, President/CEO
      • Ms. Lynne Dewitt, Consumer Affairs
      Contact Information

      Principal

      • Mr. Fred Ricart, Co-Owner
      • Mr. Rhett C Ricart, President/CEO

      Customer Contact

      • Ms. Lynne Dewitt, Consumer Affairs
      Additional Contact Information

      Fax Numbers

      • (614) 343-2501
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      79 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/22/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I was having a paint recall done on my Hyundai and they scheduled an appointment with my and told me they would give me a rental and I drove all the way there and they said they had to charge my card $50 for the rental they are supposed to pay for and I had to leave. I called again to talk to someone higher up and the person told me the same thing. I was never told about it when I made the appointment.
      Read More

      Customer Reviews

      22 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicole S

      1 star

      03/10/2024

      Ran my credit without me even finding a car there that I was interested in. I did a pre-qual on cars.com, but never asked to them to run a hard inquiry when I haven’t even found a car yet. 1st they brought us a car that I didn’t ask for, then I was also told that I could not used custom finance loans (3rd party loans) on their cars that were on the lot for a long time that were marked way down because they would lose money. That’s the only reason I was there was because of that particular car with that particular price! Should have told me so I could have saved a trip. And save a hard inquiry apparently. Then when searching for cars on the lot, salesman did not listen to the specific options that I required, and then had me test drive a car that I ended up liking and then told me the payment was going to be $150 more than what I told him my max budget was! Poor customer service. Even if I find another car that I like that ends up being at that car lot, I will pass and keep looking else, saving myself the headache.

      Ricart Response

      03/12/2024

      We are sorry to hear of your experience at our Used Car location. We would still be happy to assist you with vehicles you choose keeping in mind we also have to work with the finance companies request. We truly apologize and hope you can understand our position.

      Local BBB

      BBB of Central Ohio

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