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Business ProfileforNourse Family of Dealerships
At-a-glance
Customer Complaints
42 complaints closed in last 3 years
16 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 423 N Bridge St, Chillicothe, OH 45601-2601
- BBB File Opened:
- 1/1/1982
- Years in Business:
- 42
- Business Started:
- 5/1/1982
- Business Incorporated:
- 1/22/1987
- Accredited Since:
- 9/21/1999
- Type of Entity:
- Corporation
- Alternate Business Name
- Nourse EZ Credit Auto Sales
- Nourse Circleville Auto Sales
- Nourse Chillicothe Ford L/M, LLC
- Hours of Operation
Primary
- M:
- 10:00 AM - 7:00 PM
- T:
- 10:00 AM - 7:00 PM
- W:
- 10:00 AM - 7:00 PM
- Th:
- 10:00 AM - 7:00 PM
- F:
- 10:00 AM - 7:00 PM
- Sa:
- 10:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Mr. Dick Nourse, CEO/Owner
- Mr. Brent Dryden, General Manager
- Ms. Kathryn Chancey, Manager of Customer Service
- Ms. Barb Sanford, Secretary
- Contact Information
Principal
- Mr. Dick Nourse, CEO/Owner
Customer Contact
- Ms. Kathryn Chancey, Manager of Customer Service
- Additional Contact Information
Fax Numbers
- (740) 702-5010Primary Fax
- (740) 772-2431Other Fax
Phone Numbers
- (800) 589-7913Other Phone
- (740) 207-4160Other Phone
- (740) 702-5010
Customer Complaints
42 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On June 29, 2023 I purchased a 2019 Chevy Silverado at the price of $51,655.26 from Nourse Autosales in Chillicothe Ohio. I was told ALL brakes and rotors will be replaced. The battery for my key is bad and they did not replace that with a new one. When I bought the truck I was told “to go buy one yourself” as it was "only a couple bucks".
As shown in one picture they only did the rear set. Pictures of my dash show the brakes are in bad condition. The point is they sold me an UNSAFE truck due to brakes being bad and they knew about it.
After numerous phone calls they have failed to reach out to me and failed to do their job correctly.
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dee S
10/25/2023
Nourse Family of Dealerships Response
11/09/2023
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