BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Hatfield Volkswagen meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
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Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Dealer Licensing Section, Ohio BMV (Bureau of Motor Vehicles)
PO Box 16521, Columbus OH 43216
Phone Number: (614) 752-7636
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Larry Scott, former General Manager Mr. Matt West, General Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service
Alternate Business NamesSAI Columbus VWK, LLC Sonic Automotive, Inc.
Hatfield Volkswagen is owned by Sonic Automotive, Inc. Sonic Automotive owns several automotive dealerships in the Central Ohio area. The BBB maintains separate files on each dealership. These reports are available at www.bbb.org. The corporate office for Sonic Automotive Inc. is located in Charlotte, NC and that BBB maintains a corporate report on the company. http://www.bbb.org/charlotte/business-reviews/auto-dealers-new-and-used-cars/sonic-automotive-inc-corp-headquarters-in-charlotte-nc-105584
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview