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          Germain Nissan of Columbus has 1 locations, listed below.

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            Business ProfileGermain Nissan of Columbus

            New Car Dealers
            BBB accredited business

            Additional business information

            Additional Info:
            Steve Germain is the principal of several separate auto dealerships and separate BBB Business Reviews are available at:

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-cadillac-of-easton-in-columbus-oh-854?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-toyota-inc-in-columbus-oh-2016?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-lexus-of-dublin-in-dublin-oh-10166?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-nissan-of-columbus-in-columbus-oh-63000718?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-infiniti-of-easton-in-columbus-oh-70087748?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-honda-in-dublin-oh-70069132?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/mercedes-benz-of-easton-in-columbus-oh-2574?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-cadillac-of-dublin-in-dublin-oh-70018171?bluerefx=1

            http://www.bbb.org/centralohio/business-reviews/auto-dealers-new-cars/germain-chevrolet-of-columbus-in-columbus-oh-51002145?bluerefx=1

            See all additional business information

            Contact Information

            4300 Morse Rd

            Columbus, OH 43230-1524

            Get Directions
            Visit Website
            (855) 590-0132

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/22/2000

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company sells & services new & used cars

            Products & Services

            new & used cars

            Business Details

            Location of This Business
            4300 Morse Rd, Columbus, OH 43230-1524
            BBB File Opened:
            10/20/1997
            Years in Business:
            26
            Business Started:
            9/25/1997
            Business Incorporated:
            1/24/1997
            Accredited Since:
            8/22/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Germain Nissan
            • Germain Nissan of New Albany, Inc.
            Business Management
            • Mr. Richard Germain, President
            • Mr. Evener Joe, General Manager
            Contact Information

            Principal

            • Mr. Richard Germain, President

            Customer Contact

            • Mr. Evener Joe, General Manager
            Additional Contact Information

            Fax Numbers

            • (614) 418-4523
              Primary Fax
            • (614) 418-4524
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/11/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased a Nissan Pathfinder 2016 used it is a lemon. I purchased an extended warr .plan. In less than 6 months. I began to have issues ie: transmission there were covered by extended warr. had issues after the repairs. Continually bring back to the dealer 4th time since May 31st to dealer about the same problem with the air conditioner not cooling. They did not have a lease vehicle to lend me so I had to wait for repair. They have had my car for approx 2 mons. on this issue. I have to pay a deductible each time i take it in to them.. they ordered a part a month ago & it has not come in yet. this time the Service Mgr. told me this was a in house fix they would eat it. I want them to find a part They would have to charge me $100-$150 for a diagnostic to be run. I would think they would take that on themselves after all these times coming back in for the same problem. Also a knocking in the front left end. find out what that is. wanting to take a long trip south & west. Also when I start up the car I hear a squealing that sounds like a belt repair.? They say they will look at it & return it back to me not fix or talk to me about it. They need to get your repairs right when a car is brought in & I have brought it up to them. They seem to get by with the least they have to do. This bad Customer Service.
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John S

            12/23/2023

            I purchased a new 2022 Nissan Rogue Sport SL in May of 2023. After a few months I noticed the Navigation Map was out of date. I tried to update using the cars radio as instructed thru Nissan web search. I downloaded the maps and got the message that the maps currently on the navigation system were up to date. The maps were dated 2017. Nissan dealership, Nissan Connect and Nissan consumer affairs all said they could do nothing. I fell like I purchased the navigation system that is worthless. **** ******
            Read 1 More Customer Review

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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