BBB Accredited Business since
Phone: (614) 764-9449 6715 Sawmill Rd, Dublin, OH 43017
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A BBB Accredited Business since
BBB has determined that Germain Honda of Dublin meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Germain Honda of Dublin include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 23 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||23|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||12|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Dealer Licensing Section, Ohio BMV (Bureau of Motor Vehicles)
PO Box 16521, Columbus OH 43216
Phone Number: (614) 752-7636
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Steve Germain, President Mr. Craig Ferguson, General Manager Ms. Jessica Germain, Assistant General Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Body Repair & Painting Auto Diagnostic Service Auto Repair & Service
Products & Services
Germain Honda of Dublin sells the following brand(s): Honda
Germain Honda of Dublin offers the following product(s): New and Pre-Owned Vehicles
Alternate Business NamesGermain Honda Germain on Sawmill, LLC
Steve Germain is the principal of several separate auto dealerships and separate BBB Business Reviews are available at:
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview