BBB Business Review
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BBB Accredited Business since
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Don Wood Automotive provide sales of new and used vehicles, service, parts, and collision repairs, for Chevrolet, Buick, Cadillac, Toyota, Scion, Ford, Lincoln, Hyundai, Polaris and Victory Motorcycles.
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A BBB Accredited Business since
BBB has determined that Don Wood Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Don Wood Inc. include:
- 21 complaints filed against business
Factors that raised the rating for Don Wood Inc. include:
- Length of time business has been operating.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||21|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Dealer Licensing Section, Ohio BMV
PO Box 16521, Columbus OH 43216
Phone Number: (614) 752-7636
Type of Entity
Business ManagementMs. Kate Southall- Jones, Customer Relations Manager Ms. Brenda K. Wood, Secretary/ Treasurer Mr. Donald Jeff Wood, President Mr. Donald P. Wood, CEO
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Motor Scooters - Dealers Auto Body Repair & Painting Auto Renting & Leasing Auto Repair & Service All-Terrain Vehicles - ATVs
Products & Services
Don Wood Inc. sells the following brand(s): Buick, Cadillac, Chevrolet, Ford, Hyundai, Lincoln, Polaris, Scion, Toyota, Victory
Don Wood Inc. offers the following product(s): ATV and Motorcycle Parts, ATV and Motorcycle Repair, ATV and Motorcycles Sales, Auto Body Repair, Auto Repair, Automotive Parts, New Vehicles, Used Vehicles
Hours of Operation
|M||:||8:00 AM - 7:00 PM|
|T||:||8:00 AM - 7:00 PM|
|W||:||8:00 AM - 7:00 PM|
|Th||:||8:00 AM - 7:00 PM|
|F||:||8:00 AM - 6:00 PM|
|S||:||9:00 AM - 5:00 PM|
Method(s) of PaymentAll Major Credit & Debit Cards