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          Find a Location

          Coughlin Automotive of London has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCoughlin Automotive of London

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            255 Lafayette St

            London, OH 43140-9071

            Get Directions
            Visit Website
            (740) 852-1122

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/24/2010

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company sells GMC, Chevrolet and Buick new vehicles and used cars

            Products & Services

            new and used vehicles

            Business Details

            This is a multi-location business.

            Find a Location

            Coughlin Automotive of London has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              255 Lafayette St, London, OH 43140-9071
              BBB File Opened:
              3/10/1997
              Years in Business:
              28
              Business Started:
              6/5/1995
              Business Incorporated:
              7/17/1996
              Accredited Since:
              8/24/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Coughlin Shadow
              • Coughlin-London Auto, Inc.
              Hours of Operation

              Primary

              M:
              9:00 AM - 8:00 PM
              T:
              9:00 AM - 8:00 PM
              W:
              9:00 AM - 8:00 PM
              Th:
              9:00 AM - 8:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 5:00 PM
              Su:
              Closed
              Business Management
              • Mr. Thomas Coughlin, President
              • Mr. Derek Wilson, Company Contact
              • Mr. Todd Hardy, Sales Manager
              • Mr. Ken McConnell, Sales Manager
              Contact Information

              Principal

              • Mr. Thomas Coughlin, President
              • Mr. Derek Wilson, Company Contact

              Customer Contact

              • Mr. Ken McConnell, Sales Manager
              Additional Contact Information

              Fax Numbers

              • (740) 852-7300
                Primary Fax
              • (740) 852-3270
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/13/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased a $13.995 truck and a 3 year 36,000 mile warranty and taxes and fees was $20,000.00 had truck 7 months total. Coughlins in London Ohio where I purchased it had it 2-3 months of the 7 months. Evap system, transmission, wiring harness, and engine all had to be replaced. Come to find out I didn’t purchase a 3 year 36,000 warranty. It was a total of $5000 warranty within 3 years or 36,000 mile. Dealership wouldn’t do anything to make it halfway right. Said it was all on me
              Read More
              Read 12 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jordy S

              03/27/2023

              DO NOT BUY FROM THIS DEALERSHIP!!! **** the sales manager is the absolute worst. My dad has been looking for a truck for 2 years and finally found the right one. He put $1000 deposit down to hold the truck in his name because we were unable to pick it up the same day. He was so excited and told the entire family and even ordered a bed cover for it. Well…. later that day **** called my dad back and said sorry but we sold the truck. He tried to say he didn’t realize the truck was already sold when he took the deposit. That’s complete BS because **** even had to get permission from his boss to except my dads offer. That truck was very much available they just sold it to another guy later that day that offered more! DO NOT BUY FROM THESE CLOWNS!!!!!!!
              Read 4 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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