BBB Business Review
Are You the Business Owner of Coughlin Automotive Group?
If yes, click here to login.
4 of 5 images | See All Images >>
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company states they offer sales and service for new and used vehicles of all makes and models.
Request a Quote
A BBB Accredited Business since
BBB has determined that Coughlin Automotive Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Coughlin Automotive Group include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 47 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||47|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Dealer Licensing Section, Ohio BMV
PO Box 16521, Columbus OH 43216
Phone Number: (614) 752-7636
Type of Entity
Business ManagementMr. Michael J Coughlin , Co-Owner Mr. Todd Adcock, CFO Mr. Mike and Al Coughlin, Co-Owners Mr. Pat Davis, Service Director Mr. Matt Dillon, Director of Internet Sales
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Truck Dealers Auto Body Repair & Painting Auto Diagnostic Service Auto Renting & Leasing Auto Repair & Service Truck Repair & Service
Products & Services
Coughlin Automotive Group sells the following brand(s): Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Kia, Nissan, Ram, Scion, Toyota
Coughlin Automotive Group offers the following product(s): Body Shop , Domestic Parts, Domestice Automotive Service, Import Parts, Import Service, New Cars, Used Cars
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 8:00 PM|
|W||:||9:00 AM - 8:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 5:00 PM|