BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Columbus Car Audio & Accessories meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Columbus Car Audio & Accessories include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Todd Hays, President Ms. Danielle Hays, Owner / Treasurer
Auto Alarms & Security Systems Auto Radios & Stereos - Sales & Repair Auto Customizing Auto Accessories Auto Sunroofs Trailer Hitches Auto Service - Sound Systems Sales & Service Auto Service - Window Tinting Wheels Window Tinting & Coating - Residential Radar Equipment
Products & Services
Columbus Car Audio & Accessories sells the following brand(s): Audiovox, Compustar, Hertz , JL Audio, Katzkin Leather, Kenwood eXcelon, Pioneer, Rockford Fosgate, Solarguard Paint Protection, Viper, Webasto Sunroofs, Xpel Window Tint
Columbus Car Audio & Accessories offers the following product(s): Auto Security & Remote Starts, Backup Cameras & Sensors, Car Audio & Navigation, Leather Interiors, OnStar, Paint Protection, Radar Detectors, Satellite TV, Seat Heaters, Sunroofs & Moonroofs, Vehicle Tracking (GPS), Window Tint
Method(s) of PaymentCash, Visa, Mastercard, Discover and American Express.
Refund and Exchange PolicyLifetime guarantee on installation for as long as you own the vehicle! (Original owner)
No refunds after 7 days. Returns and special orders subject to 15% restocking fee.