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BBB Accredited Business since

Advent Media, Inc.

Phone: (614) 538-1622 5629 Fraley Ct, Columbus, OH 43235 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers a wide range of media production and business support services, specializing in PowerPoint presentation content, live stand-up presentation assistance, custom HD video production for businesses, nonprofits and other organizations, high-end custom website design, and projection screens.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advent Media, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Advent Media, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advent Media, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 09, 1991 Business started: 09/15/1979 in OH Business incorporated 02/05/1982 in OH
Type of Entity


Business Management
Mr. Stephen Puffenberger, President
Contact Information
Principal: Mr. Stephen Puffenberger, President
Business Category

Audio-Visual Production Services Sales Presentations Video Production Services Web Design Media Consultant Digital Media Audio-Visual Consultants

Products & Services

Advent Media, Inc. sells the following brand(s): Advent Media, Inc., DNN (DotNetNuke), dnp Supernova Screen, onPowerPoint, OnProjection, PainFree Presentations

Advent Media, Inc. offers the following product(s): Computer Tech Support, HD post production editing, HD video production, HD videography, PowerPoint Makeovers, PowerPoint presentation development, PowerPoint presentation staging, PowerPoint training materials, Web application development, Website design, Website development, Website hosting

Method(s) of Payment
Check, cash, credit cards, PayPal
Refund and Exchange Policy
As all work is custom, no refunds or exchanges are offered, except as may be specified in a production contract.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.