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BBB Accredited Business since

Abell Audio Inc.

Phone: (614) 299-2383 Fax: (614) 299-2969 909 King Ave Ste 300, Columbus, OH 43212

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Abell Audio does electronic repair of professional audio equipment. Customers include musicians, churches, recording studios, performance venues, DJ's and anyone serious about their sound equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Abell Audio Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Abell Audio Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Abell Audio Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 1998 Business started: 11/01/1984 in OH Business started locally: 01/01/1984 Business incorporated 09/25/1996 in OH
Type of Entity


Business Management
Mr. Dan Abell, Owner/President
Contact Information
Principal: Mr. Dan Abell, Owner/President
Business Category

Audio-Visual Equipment - Service & Repair Electric Equipment - Service & Repair Amplifiers Musical Instruments - Repair Tape Recorders - Sound - Service & Repair

Products & Services

Abell Audio Inc. sells the following brand(s): Repairs on: All brands worth repairing including: Allen & Heath, Behringer, Crest, Crown, Fender, Korg, Marshall, Peavey, QSC, Roland, Soundcraft, Tascam, Vox, Yamaha, Yorkville and others.

Abell Audio Inc. offers the following product(s): Abell Cables, the best sounding, very durable cables made here using Canare cable, Neutrik, Switchcraft, with a lifetime warranty.

Method(s) of Payment
all credit cards, cash
Refund and Exchange Policy
90 day warranty on repair work done.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.