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21 Counties in Central Ohio

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cassel & Associates meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Cassel & Associates include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cassel & Associates
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: May 10, 1995 Business started: 01/01/1972 in OH Business incorporated: 08/10/2011 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Auctioneer Program ODA
8995 E Main St, Reynoldsburg OH 43068
www.ohioagriculture.gov/auction/
Phone Number: (614) 728-6240
auctioneer@mail.agri.state.oh.us

Division of Real Estate and Professional Licensing
77 S High St Fl 20, Columbus OH 43215
www.com.ohio.gov/real/
Phone Number: (614) 466-4100
WebReal@com.state.oh.us

Type of Entity

DOMESTIC LIMITED LIABILITY COMPANY

Business Management
Mr. Robert S Cassel, President
Contact Information
Principal: Mr. Robert S Cassel, President
Business Category

Auctioneers Liquidators Real Estate

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 8:30 AM - 5:00 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 5:00 PM
F: 8:30 AM - 5:00 PM
Method(s) of Payment
Cash,Personal Check,Business Check,Cashiers Check,MasterCard,Visa,American Express,Discover,Debit Card
Alternate Business Names
Cassel & Associates Realtors/Auctioneers Cassel & Associates, LLC
Additional Information

The Ohio Department of Agriculture which licenses auctioneers, offers the following Consumer Awareness tips: Before hiring and contracting with an auctioneer, there are several factors to consider. All auctioneers are required to enter into a contract with the owner or consignee of the property to be sold. Consumers should review the details of the contract: Does it state the type of auction that I am having? Does it cover the auctioneer fees? Does it cover the advertising and labor? Consumers should fully understand the services for which they will be paying. They should also consider: Auctioneer's expertise: Some auctioneers specialize in certain types of auctions. Ask the auctioneer if they know the market; the value of the property and how to attract the buyers most interested in the property. Ask for their marketing plan. Experience: Auctioneers can conduct anywhere from a few dozen or over 100 auctions in a year. Ask the auctioneer how much experience they have and how long they have been in the business; ask if the auctioneer has earned any special designations or honors from any professional organizations or if they are licensed appraisers. References: Ask for references from former clients. Licensing: Call the Ohio Department of Agriculture to see if the auctioneer is licensed and in good standing. Reputation: Talk to former clients and people who attend auctions frequently. Find out what they know about the auctioneer. Observation: Attend an auction conducted by the auctioneer. See how the auction is advertised and how the auction is run.

Industry Tips
Real Estate Investment - BBB Tips
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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