BBB Business Review
BBB Accredited Business since 08/23/2005
Luftman, Heck & Associates LLP
Phone: (614) 744-3290Fax: (614) 224-2894View Additional Phone Numbers580 E Rich St, Columbus, OH 43215-5335www.lawlh.com
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BBB Accreditation
A BBB Accredited Business since 08/23/2005
BBB has determined that Luftman, Heck & Associates LLP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Luftman, Heck & Associates LLP's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
BBB can report and pursue general customer service and billing disputes for legal services not involving underlying competency issues. This includes an attorney, lawyer or law firm acting as a collection agent or a debt collector.
It has long been our BBB policy to refer inquiries and complaints about the competency of legal services providers to the Bar Association or the Court.
If you would like a a background report on an attorney, lawyer or law firm, you may contact the Bar Association in the community or state in where he or she is located.
For attorneys located in Columbus, OH, you may call the Columbus Bar Association at 614-221-4112 or www.cbalaw.org.
If the attorney is located in Ohio, you may wish to check with the Ohio State Bar Association at 614-487-2050 or www.ohiobar.org. Or the Attorney Registration Desk of the Supreme Court of Ohio at (614) 387-9320 or www.sconet.state.oh.us.
As for complaints concerning the competency of legal services, you may contact either the Disciplinary Council of the Ohio Supreme Court at (614) 461-0256 or:
Clients' Security Fund
Supreme Court of Ohio
65 South Front Street, 5th Floor
Columbus, Ohio 43215-3431
Phone: 614.387.9390 or 800.231.1680
Fax: 614.387.9399
E-mail: csfo@sc.ohio.gov
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Supreme Court of Ohio65 S Front St
Columbus, OH43215-4131
(614) 387-9000
http://www.sconet.state.oh.us
Contact Information
Principal: Mr Jeremiah E Heck (Partner)Customer Contact: Mathew C. Wilkins (Customer Contact)Business Category
Attorneys & Lawyers, Attorneys & Lawyers - Personal Injury & Property Damage, Attorneys & Lawyers - Litigation, Attorneys & Lawyers - Criminal, Credit & Debt Counseling
Products & Services
This firm offers legal services to consumers and businesses in the following practice areas:Criminal Defense, DUI/OMVI, Traffic Violation Defense, Consumer Law, Debtor Defense and Negotiation, Bankruptcy, Personal Injury, Estate Planning and Business Organization, Transactions and Compliance.
Industry Tips
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DONT LET YOUR FINANCIAL SITUATION DETERIORATE
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LocationsX
1 Locations
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580 E Rich St
Columbus, OH 43215-5335(614) 224-1500Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Luftman, Heck & Associates LLP is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Attorneys & Lawyers
Credit - BBB General Statement For All Debt, Credit TOBsCredit Repair Fraud Proliferates
DONT LET YOUR FINANCIAL SITUATION DETERIORATE
How to Choose a Credit Counseling Agency
Tips on Choosing a Credit Counselling Agency
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.