Share
Business ProfileforCentral Ohio Appliance Repair
At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- Columbus, OH 43228-9530
- BBB File Opened:
- 6/20/1980
- Years in Business:
- 48
- Business Started:
- 7/1/1975
- Business Incorporated:
- 5/13/2010
- Type of Entity:
- Corporation
- Alternate Business Name
- Central Ohio Appliance Repair, LLC
- Central Ohio Appliance Repair Inc
- Business Management
- Mr. Robert J. Rist, Co-Owner
- Mr. John Rist, Complaint Contact
- Contact Information
Principal
- Mr. Robert J. Rist, Co-Owner
- Mr. John Rist, Complaint Contact
Customer Contact
- Mr. John Rist, Complaint Contact
- Additional Contact Information
Phone Numbers
- (614) 274-4607Other Phone
- (614) 863-1030Other Phone
Email Addresses
- Primary
Website Addresses
- (614) 274-4607
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/25/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Unresolved
We called central ohio appliance to request service on our double oven.
(Dates may be off by a day or two)
7/6/23 **** came out. I explained the issue of our top oven shutting off when temp reached above 400 degrees. **** states to my husband that the oven control board needs to be replaced. We asked if there was anything else it could be as the cost for the part and labor was close to $1,000. **** was adamant that this was the issue.
The new oven control board was ordered then installed on 7/10/23. The same day the oven shut off as it had been prior to repair. I called the following day to request someone to come out to check out the oven again as we were still having the same issue after an almost 1k repair cost. **** came out again that week, stated that it was possible that the new part was defective. He ordered a new part and replaced it after the part came in. Again, the same day the oven shut off.
**** came out I believe on 7/13/23 again. My husband was able to show him a video of the oven shutting off. **** states he is unsure of what the issue with the oven is and states that his supervisor will reach out to us by 7/17/23. I waited a week and had received no call.
I called the company 7/24/23 and was told ****** the supervisor would call me back that morning. I, again, received no return call.
I called today 7/25/23, was told the same by the receptionist that I would get a call back and as of 4pm today I have yet to receive a return call. My concern is that my oven was not repaired properly and no one has reached back out to me.
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Diane K
12/27/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.