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BBB Accreditation Casto has been a BBB Accredited business since July 1998. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for CastoBased on BBB files, Casto has a BBB Rating of A+ on a scale from A+ to F. |
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Business Contact and Profile for Casto |
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| Name: | Casto |
| Phone: | (614) 744-2096 |
| Address: | 191 W Nationwide Blvd Ste 200 |
| Columbus, OH 43215-2558 | |
| Google Map | |
| Website: | www.castocommunities.com |
| Original Business Start Date: | November 1995 |
| Email Address: | |
| Entity: | Corporation |
| Incorporated: | January 1995, OH |
| Type of Business: | Apartment Complexes, Property Management Companies |
| BBB Accreditation: | Casto is a BBB Accredited business. |
| Additional DBA Names: |
Casto Communities Management, Inc. Chestnut Hill Luxury Apartments Wexford Lakes Glenmuir Apartments Sharon Glen Apartments Sawmill Ridge Apartments Normandy Square Apartments Racquet Club Apartments Colonial Village Apartments Gorden Farms Eastpointe Lake Apartments Century City Apartments Creekside at Taylor Square Whitehall Park Glenchester Lakes Casto Communities Residential Management |
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Business Management Additional company management personnel include: Mr. William Riat - President |
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Additional Locations and Phone Numbers
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Customer Complaint History for CastoWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 10 complaints about Casto in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months, 2 were closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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Industry Tips Contracts - BBB Central Ohio General Statement BBB industry tips are general in nature and are not based on our BBB file experience with this company. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Casto, please let them know that you contacted BBB for a BBB Reliability Report. ID: 65001736 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. |
| BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
