Business ProfileforAir Duct Busters LLC

I hired Air Duct Busters LLC to clean out my ducts and vents at my then home (** ****** **** ********* ** *****). I was quoted $438 to perform this work. When they finished the work, the made a very big deal about how all of my ducts were contaminated with significant amounts of black mold. They insisted this was harming my children's health. As a single mom, I would never want to risk my kid's health. They then quoted $745 +tax to remediate the mold and another $845 +tax for a unit that would completely eliminate the mold. This included a lifetime guarantee on the unit. I have repeatedly tried to contact Duct Busters LLC to service the unit I chose to have the duct work replaced 2 months later because of how bad this company stated the mold was. When the ducts were removed, they did not appear to have been cleaned. The company that replaced the ducts took multiple pictures, as did I. It did not appear that the majority of the ducts had been cleaned by Air Duct Busters. Nor was there any evidence that a black mold problem ever existed. I contacted Air Duct Busters for a credit or a future duct cleaning. The owner was extremely rude and finally hung up on me and would not return any further calls. I take responsibility for being taken advantage of in this way; being scared into having the remediation work done and purchasing the UV Light. At this point, I at least want the unit to be functional.