BBB Business Review

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This Business is not BBB accredited

List Your Business Online

Phone: (855) 633-9439 Fax: (855) 231-7111 View Additional Phone Numbers 1799 W 5th Ave Suite 275, Columbus, OH 43212 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for List Your Business Online include:

  • 58 complaint(s) filed against business
  • Failure to respond to 15 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for List Your Business Online include:

  • Length of time business has been operating

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

58 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 17
Billing/Collection Issues 39
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 58

Additional Complaint Information

As of June 13, 2013, businesses have told BBB they've been invoiced over $29,000.00.  

Customer Reviews Summary Read customer reviews

0 Customer Reviews on List Your Business Online
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 27, 2012
Business Management
Mr. Michael Lansing, President Ms. Beth Morgan Ms. Katherine Parker Ms. Colleen Sims, Customer Service Manager
Contact Information
Principal: Mr. Michael Lansing, President
Customer Contact: Ms. Colleen Sims, Customer Service Manager
Business Category

Advertising - Directory & Guide Advertising - Internet

Additional Information

The BBB suggests extreme caution when dealing with representatives of List Your Business Office. Several medical offices are among nearly 30 businesses nationwide that say they were charged $499 for online listings they never authorized and never wanted. The company reports a post office box in Columbus, OH and St. Louis, Missouri. BBB could find not find an office for the business in either Ohio or Missouri. BBB did not find a registration for the business with either the Ohio Secretary of State or Missouri Secretary of State. 

Colleen Sims, the customer service manager advised BBB that they are located in Kahnawake Indian territory in Quebec, Canada

The BBB of St. Louis, MO also maintains a BBB Business Review on this company at: 

BBB maintains a separate review on another business, ICS, which also sent invoices to businesses across the country from the same post office box address in Columbus, OH.  

Industry Tips
Phony Invoice Schemes Calls, Mail, Fax, etc.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.