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BBB Advises extreme caution if you receive a solicitation from Construct Data.
Construct Data mails misleading contracts to fair sponsors and exhibitors. The contract states "This form is only for your correct listing". In reality, it is a three year contract for the purchase of advertising. The annual cost of $1,717.00 appears only once and in tiny print. This makes it very easy to sign without realizing the commitment. Hundreds of businesses fall for this kind of invoice scam every year and millions are lost.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Construct Data include:
- 67 complaint(s) filed against business
- Failure to respond to 53 complaint(s) filed against business
- 6 complaint(s) filed against business that were not resolved
Factors that raised the rating for Construct Data include:
- Length of time business has been operating
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||67|
Additional Complaint Information
On August 9, 2010, we received a fax from Construct Data with an address in Bratislava, Slovakia. Generally complaints are handled by the BBB where the company is physically located. As there aren't any BBB offices in Slovakia, we corresponded with them by email. As of December 2013, we no longer have a valid email address for them, and we have begun closing complaints as unpursuable. Construct Data formerly operated in Austria.
In July 2009, BBB began receiving complaints from businesses indicating they received invoices for directory listings which they didn't want or order.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Business ManagementMr. Wolfgang Valvoda, CEO, Construct Data Ms. Susanne Anhorn, owner/officer or director Mr. Giuseppe Calvi Mr. Giovanni Conticello, Customer Services Ms. Carolyn Davis Mr. Paul Fitzgerald, Senior Contract Specialist Mr. Sven Lund Mr. Vladimir Novak
Advertising - Directory & Guide
Alternate Business NamesConstruct Data Publishers A.S. Construct Data Verlag Fair Trade Guide Fairguide
If you've received a bill from this company, visit bbb.org and file a complaint with BBB.
You may also wish to file a complaint with the following agencies: Federal Trade Commission Office of Business Fraud 600 Pennsylvania Ave NW Washington DC 20580 Tel: 1-202-326-2800 Fax: 1-202-326-2034 Email: OIG@ftg.gov Online Form: http://www.ftc.gov
You can also file a mail fraud complaint with the US Postal Service: http://www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm
And, Econsumer.gov, though this is mainly for personal consumers http://www.econsumer.gov
If you are concerned about business directory fraudsters' threats to tarnish your credit if you don't pay keep in mind that according to the FTC many will simply drop the matter if they know you've complained to the BBB and law enforcement.
For more information on Construct Data, exhibitors may wish to review the alert issued by the International Association of Exhibitions and Events at this link:http://www.iaee.com/resources/warnings_to_exhibitors
Alerts about Construct Data issued by BBBs include:
Mr. Wolfgang Valvoda is also associated with Construct Data. Construct Data formerly operated in Austria.
Industry TipsPhony Invoice Schemes Calls, Mail, Fax, etc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview