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Construct Data

Additional Locations

Phone: (800) 701-0176 Fax: 699407740 View Additional Phone Numbers Unknown, Columbus, OH 43215 View Additional Email Addresses http://www.co-manuals.com View Additional Web Addresses ! There is an alert on Construct Data !

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Description

BBB Advises extreme caution if you receive a solicitation from Construct Data.

Construct Data mails misleading contracts to fair sponsors and exhibitors. The contract states "This form is only for your correct listing". In reality, it is a three year contract for the purchase of advertising. The annual cost of $1,717.00 appears only once and in tiny print. This makes it very easy to sign without realizing the commitment. Hundreds of businesses fall for this kind of invoice scam every year and millions are lost. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Construct Data include:

  • 133 complaints filed against business
  • Failure to respond to 80 complaints filed against business
  • 25 complaints filed against business that were not resolved
  • Overall complaint history with BBB
  • Government action(s) against business
  • BBB does not have sufficient background information on this business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

133 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 69
Billing/Collection Issues 50
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 14
Total Closed Complaints 133

Additional Complaint Information

On August 9, 2010, we received a fax from Construct Data with an address in Bratislava, Slovakia. Generally complaints are handled by the BBB where the company is physically located. As there aren't any BBB offices in Slovakia, we corresponded with them by email. As of December 2013, we no longer have a valid email address for them, and we have begun closing complaints as unpursuable. Construct Data formerly operated in Austria.

In July 2009, BBB began receiving complaints from businesses indicating they received invoices for directory listings which they didn't want or order.  

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Construct Data
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

top
BBB file opened: October 17, 2008
Business Management
Mr. Wolfgang Valvoda, CEO, Construct Data Ms. Susanne Anhorn, owner/officer or director Mr. Giuseppe Calvi Mr. Giovanni Conticello, Customer Services Ms. Carolyn Davis Mr. Paul Fitzgerald, Senior Contract Specialist Mr. Sven Lund Mr. Vladimir Novak
Contact Information
Principal: Mr. Wolfgang Valvoda, CEO, Construct Data
Business Category

Advertising - Directory & Guide

Alternate Business Names
Construct Data Publishers A.S. Construct Data Verlag Fairguide
Additional Information

If you've received a bill from this company, visit bbb.org and file a complaint with BBB.

You may also wish to file a complaint with the following agencies: Federal Trade Commission Office of Business Fraud 600 Pennsylvania Ave NW Washington DC 20580 Tel: 1-202-326-2800 Fax: 1-202-326-2034 Email: OIG@ftg.gov Online Form: http://www.ftc.gov

You can also file a mail fraud complaint with the US Postal Service: http://www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm

And, Econsumer.gov, though this is mainly for personal consumers http://www.econsumer.gov  

If you are concerned about business directory fraudsters' threats to tarnish your credit if you don't pay keep in mind that according to the FTC many will simply drop the matter if they know you've complained to the BBB and law enforcement.

For more information on Construct Data, exhibitors may wish to review the alert issued by the International Association of Exhibitions and Events at this link:http://www.iaee.com/resources/warnings_to_exhibitors 

Alerts about Construct Data issued by BBBs include:

http://nashville.bbb.org/article/construct-data-sends-phony-invoices-to-businesses 

Business Management

Mr. Wolfgang Valvoda is also associated with Construct Data. Construct Data formerly operated in Austria.

Industry Tips
Phony Invoice Schemes Calls, Mail, Fax, etc.
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

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The Federal Trade Commission ("FTC") has filed a lawsuit against Construct Data Publishers a.s., also doing business as Fair Guide; Wolfgang Valvoda; and Susanne Anhorn, alleging that they have engaged in deceptive practices relating to the offering for sale and sale of Internet directory listings. The United States District Court for the Northern District of Illinois has iss ned a temporary restraining order prohibiting the 6 alleged practices. You may obtain additional information directly from the FTC at www.ftc.gov.