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BBB Accredited Business since

The Garden City Group, Inc.

Additional Locations

Phone: (800) 327-3664 Fax: (614) 289-5491 View Additional Phone Numbers 5151 Blazer Pkwy Ste A, Dublin, OH 43017 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on The Garden City Group, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers legal administration services for class action settlements, bankruptcy cases and legal noticing programs.

Consumers receiving class action correspondence or checks may search and review cases on the company's website or by calling toll free 1-800-327-3664.

The Garden City Group's headquarters are in Melville, NY. The company operates additional offices including one in Dublin, OH, and others in Illinois, Washington, Oregon, California, Florida and Georgia. The BBB Business Review on the company's headquarters is available at:

The scope of this Business Review concerns the company's office in Dublin, Ohio.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Garden City Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for The Garden City Group, Inc.. BBB of Alaska, Oregon & Western Washington has the full report as that BBB handles all complaints for The Garden City Group, Inc..

Additional Information

BBB file opened: September 28, 2002 Business started: 01/01/1985 Business incorporated 04/28/2006 in OH
Type of Entity

Foreign Corporation

Business Management
Ms. Lisa Buckser-Schulz, VP Deputy General Counsel Mr. Thomas Falzone, Jr., Director of Operations Stacey Fishbein, Associate General Counsel Mr. David A. Isaac, CEO Ms. Jennifer M. Keough, COO Stephanie Westfield, Assistant General Counsel Neil Zola, CFO
Contact Information
Principal: Ms. Lisa Buckser-Schulz, VP Deputy General Counsel
Customer Contact: Stephanie Westfield, Assistant General Counsel
Business Category

Administrators - Class Action Settlement

Alternate Business Names
AIGFSB Cobell Class Action Settlement GCG Voluntary Loan Refund Program
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.