BBB Business Review
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BBB Accredited Business since
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This company offers legal administration
services for class action settlements, bankruptcy cases and legal noticing programs.
Consumers receiving class action correspondence or checks may search and review cases on the company's website www.gardencitygroup.com or by calling toll free 1-800-327-3664.
The Garden City Group's headquarters are in Melville, NY. The company operates additional offices including one in Dublin, OH, and others in Illinois, Washington, Oregon, California, Florida and Georgia. The BBB Business Review on the company's headquarters is available at: http://www.bbb.org/new-york-city/business-reviews/insurance-services/the-garden-city-group-inc-in-melville-ny-54038/
The scope of this Business Review concerns the company's office in Dublin, Ohio.
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A BBB Accredited Business since
BBB has determined that Garden City Group, Inc., the meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Garden City Group, Inc., the include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 19 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||19|
Additional Complaint Information
BBB can report and pursue general customer service and billing disputes concerning legal services that do not involve underlying competency issues. This includes an attorney, lawyer or law firm acting as a collection agent or a debt collector. It has long been our BBB policy to refer inquiries and complaints about the competency of legal services providers to the Bar Association or the Court. If you want to file a complaint about the competency of legal services or obtain a background report regarding these issues concerning an attorney, lawyer or law firm, you may contact the Bar Association in the community or state in which the provider is located. If they are located in Columbus, you may wish to check with the Columbus Bar Association at 614-221-4112 or www.cbalaw.org . If they are located in Ohio, you may wish to check with the Ohio State Bar Association at 614-487-2050 or www.ohiobar.org. Another source of information is the Attorney Registration Desk of the Supreme Court of Ohio at (614) 387-9320 or www.sconet.state.oh.us . This office provides information on attorneys registered in Ohio, including whether or not there has been any state disciplinary action against them. And the Disciplinary Council of the Ohio Supreme Court at (614) 461-0256 accepts complaints concerning attorneys registered in Ohio.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Lisa Buckser-Schulz, VP Deputy General Counsel Mr. Thomas Falzone, Jr., Director of Operations Mr. David A. Isaac, CEO Ms. Jennifer M. Keough, COO Neil Zola, CFO
Administrators - Class Action Settlement