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This business states they can help you create the video you want, start to finish - concept, writing, videography, including expert lighting and sound, editing, formatting, DVD copies, website video.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that I-Conn Video Production meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for I-Conn Video Production include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on I-Conn Video Production
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 12, 2007 Business started: 04/01/2001 in OH Business started locally: 07/01/2001 Business incorporated: 07/01/2001 in OH
Type of Entity


Business Management
Ms. Nancy C Adams, President Mr. Matthew Starr, VP
Contact Information
Principal: Ms. Nancy C Adams, President
Customer Contact: Mr. Matthew Starr, VP
Business Category

Video Production Services Advertising Agencies & Counselors Public Relations Counselors Training Programs

Products & Services

I-Conn Video Production offers the following product(s): "An Abuse-Free Life", the Roger MacNamara(TM) Series - 5 DVDs and User's Guide

Method(s) of Payment
Cash, check, state purchase order, all major credit cards.
Refund and Exchange Policy
We come to agreement on what we will produce prior to shooting, usually with budget included for minor changes in the final product.  If substantial changes are desired after completing a project, those are made at additional charge.
Alternate Business Names
Innovative Connections Enterprises, Inc.

Additional Locations

  • 1558 Coshocton Ave Ste 8

    Mount Vernon, OH 43050 (740) 397-7758


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.