BBB Business Review

BBB Accredited Business since

Surplus World, Inc.

Phone: (614) 475-1111 Fax: (614) 475-7194 2590 Morse Rd, Columbus, OH 43231

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We offer military, law enforcement, and security clothing and gear.  Military tactical gear, boots, clothing, accessories.  Military novelties, t-shirts, kids camo clothing and toys.  Airsoft supplies, knives, personal security products like pepper sprays and stun guns.  Dog tags while you wait.Cold weather gear/ headwear including thermal underwear.  Military coats and jackets, ammo cans, camping supplies, and military rank & insignia.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Surplus World, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Surplus World, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Surplus World, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 10, 2006 Business started: 06/01/1988 in OH Business started locally: 06/01/1988 Business incorporated: 06/02/1988 in OH
Type of Entity


Business Management
Mr. Ross Samuels, President
Contact Information
Principal: Mr. Ross Samuels, President
Business Category

Surplus & Salvage Merchandise Clothing - Retail Camping Equipment Childrens & Infants Wear - Retail

Method(s) of Payment
Visa, Mastercard, Amex, Discover, Cash.  No personal checks accepted
Refund and Exchange Policy
30 days from original purchase.  Can't be washed or worn.  All returns / exchanges must accompany receipt for proof o purchase.  Used / Discounted / Clearance items cannot be returned / exchanged.  Store credit available for customers that can't fill the refund & exchange stipulations.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

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Types of Complaints Handled by BBB

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