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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kentucky Fried Chicken meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Kentucky Fried Chicken include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kentucky Fried Chicken
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 06, 2009 Business started: 01/01/1987 in OH Business started locally: 01/01/1987
Type of Entity


Business Management
Ms. Diana Myers, President Ms. Lesley Hollinger, VP
Contact Information
Principal: Ms. Diana Myers, President
Business Category

Restaurants Foods - Carry Out

Hours of Operation
M: 10:30 AM - 10:30 PM
T: 10:30 AM - 10:30 PM
W: 10:30 AM - 10:30 PM
Th: 10:30 AM - 10:30 PM
F: 10:30 AM - 10:30 PM
S: 10:30 AM - 10:30 PM
Su: 10:30 AM - 10:30 PM
Method(s) of Payment
Major Credti Cards, Cash
Alternate Business Names
Business Management

KFC Corporation, whose corporate headquarters are located in Atlanta GA, operates franchised restaurants in 109 countries and territories around the world, including more than 5,200 franchised restaurants in the United States and more than 15,000 units around the world. KFC's Corporate Address for Customer Comments P.O. Box 725489 Atlanta, GA 31139 Customer Satisfaction Numbers U.S. - 1-800-225-5532 Canada - 1-866-664-5696 The scope of this report covers this franchised location only. Separate BBB reports on other locations are available at

Additional Locations

  • 1070 S 30th St

    Heath, OH 43056

  • 38 N Cedar St

    Newark, OH 43055 (740) 345-5175

  • PO Box 306

    Newark, OH 43058


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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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