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Find a Location

Durnell's RV Sales, Inc dba RV Wholesalers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDurnell's RV Sales, Inc dba RV Wholesalers

    RV Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2004

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    RV sales, service and parts

    Products & Services

    RV sales and parts

    Class A Motorhomes
    Class C Motorhomes
    Fifth Wheels
    Hybrid Travel Trailers
    RV sales and parts
    Super C Motorhomes
    Toy Haulers
    Travel Trailers

    Business Details

    This is a multi-location business.

    Find a Location

    Durnell's RV Sales, Inc dba RV Wholesalers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      530 N Main St, Lakeview, OH 43331-9553
      BBB File Opened:
      10/4/1999
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Incorporated:
      4/14/2000
      Accredited Since:
      2/24/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Durnell's RV Sales, Inc
      Hours of Operation

      Primary

      M:
      9:00 AM - 9:00 PM
      T:
      9:00 AM - 9:00 PM
      W:
      9:00 AM - 9:00 PM
      Th:
      9:00 AM - 9:00 PM
      F:
      9:00 AM - 9:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. David R Durnell, Vice President
      • Mr. Michael Durnell, President
      Contact Information

      Principal

      • Mr. Michael Durnell, President

      Customer Contact

      • Mr. David R Durnell, Vice President
      Additional Contact Information

      Fax Numbers

      • (937) 843-9300
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/19/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I made the most costly mistake of my life purchasing a new trailer from RV Wholesalers. I bought a 2022 Forest River Wildwood XLite 263BHXL, and have had nothing but problems. I had a major failure or breakage almost every time I took the trailer out. I was lead to believe during my purchase that if any failures occurred, RV Wholesalers would make rectifying it a breeze. That turned out to be a lie. I've sent hundreds of emails and made almost 100 phone calls regarding the quality of the trailer I purchased. Trailer repair became like a part time job. I had to micromanage, and in many cases fight tooth and nail just to get the new trailer I purchased repaired. Neither RV wholesalers or Forest River made any part of ownership and maintenance easy, each always claiming the responsibility lay with the other. · Summary of unit failures. o Shower Basin o Main Entry Door o Slide motor o Awning o Jackknife sofa support o Interior Bathroom Door o Galley tank drain pipe o Main Entry door (again) o Fireplace · Summary of time out of service. o 33 days at Hometown trailer (diagnostics) o 107 days at Hometown trailer (repairs) o 20 days a Campers Inn o 160 days total out of my possession due to repairs. Three of these repairs remain pending, and both Forest River and RV Wholesalers have refused any further assistance. Make sure you understand just how poorly trailers are made these days before you purchase. Also make sure you have the time and wherewithal to fight and micromanage every aspect of repair, RV Wholesalers and Forest River intentionally make every aspect of ownership and repair an up hill battle.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carol C

      5 stars

      06/20/2023

      We purchased a 2023 Forest River Cherokee Destination trailer from RV Wholesalers and they deliverd it to our campsite in Naples, Maine. *** ******, the Company Advocate, was especially helpful in getting the trailer ready for the Summer. Any time I have called the Company, the staff were always very polite and receptive to helping me with answering questions. It is a well run company, good to do business with. ***** ******

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

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