This business is not BBB accredited.Additional Locations
Fax: (740) 835-4075 View Additional Phone Numbers 160 Vine St, Chillicothe, OH 45601
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Best Buy Properties, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Best Buy Properties, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Additional Complaint Information
Consumers across the U.S. and United Kingdom are telling us they purchased homes through EBay from a seller called Best Buy Properties. The homebuyers go on to say that after the sale; the deed is not transferred, they don't receive keys, and taxes or liens were not paid as advertised or agreed. The company has responded to some complaints saying they are working on the transfers.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Scott A. Burton, President Ms. Pamela E. Burton, Contact Steve Fox, Contact
Internet Marketing Services
When considering whether to purchase a property from EBay, potential buyers should understand EBay's posiiton on property sales which is this; unlike its auctions for purses or comic book collectibles, its real estate auctions are not legally binding contracts. When bidding closes, sellers and buyers are expected to contact each other to exchange paperwork and take whatever actions are required by local laws. As its Help section says, "EBay Real Estate is not involved in the actual transaction between buyers and sellers and, as a result, has no control over the quality, safety or legality of the properties advertised." BBB is advising consumers who wish to purchase property, especially off the Internet, to at least consult, if not retain, an attorney. Consumers may also wish to file a complaint with the Ohio Department of Real Estate. Their complaint form can be viewed at the following webpage: http://www.com.ohio.gov/real/docs/real_COM_3688_RE_Complaint_Form.pdf
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (334) 538-3506(Phone)
- (541) 680-4341(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I bought property and Scott Burton took the money and never gave the land or a refund.
Desired Settlement: I want at least the amount I gave him ($2,000 plus the cost to wire $19) and I would like to be compensated for the time I spent without this money, for the troubles I have had to deal with, the fact that I expected to be investing in a piece of property with represented value at a much higher price which I depended upon, and for him to be punished for doing this to me and to all the other people.