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Description

Residential and Commercial heating and air conditioning service and equipment


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Comfortworks meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Comfortworks include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Comfortworks
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 02, 2009 Business started: 01/01/1935 in OH Business started locally: 01/01/1935 Business incorporated: 03/10/1986 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board - The Ohio Construction Industry Licensing Board (OCILB) licenses Commercial Contractors for the following trades: Electrical, HVAC, Hydronics, Plumbing, and Refrigeration.
6606 Tussing Rd, PO Box 4009, Reynoldsburg OH 43068
https://elicense4-secure.com.ohio.gov/Lookup/LicenseLookup.aspx
Phone Number: (614) 644-3493
dic.ocilb@com.stae.oh.us

Type of Entity

S-Corp

Business Management
Mr. David Specht, President Ms. Sally Croce, Executive Assistant to President Mr. John O'Connor, VP of Operations
Contact Information
Customer Contact: Mr. John O'Connor, VP of Operations
Principal: Mr. David Specht, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Air Duct Repair Heating Equipment & Systems Cleaning & Repair Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Heating Contractors

Products & Services

Comfortworks sells the following brand(s): Service and Install: Tempstar, Trane, Bryant, Rheem, Ruud, American Standard

Comfortworks offers the following product(s): Furnace, air conditioners, air cleaner, heat pumps, humidifier, thermostat, mini split, rooftops

Method(s) of Payment
VISA
MC
DISCOVER
AM EXPRESS
CASH
PERSONAL CHECK
BUSINESS CHECK
CASHIER'S CHECK
DEBIT CARD
MONEY ORDER
Refund and Exchange Policy
NA
Additional Information

This company is a division of The Waterworks. BBB maintains a separate report on The Waterworks which is available at www.bbb.org


Customer Review Rating plus BBB Rating Summary

Comfortworks has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.