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Description

Residential and Commercial heating and air conditioning service and equipment

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Comfortworks meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Comfortworks include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Comfortworks
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: February 02, 2009 Business started: 01/01/1935 in OH Business started locally: 01/01/1935 Business incorporated: 03/10/1986 in OH
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board - The Ohio Construction Industry Licensing Board (OCILB) licenses Commercial Contractors for the following trades: Electrical, HVAC, Hydronics, Plumbing, and Refrigeration.
6606 Tussing Rd, PO Box 4009, Reynoldsburg OH 43068
https://elicense4-secure.com.ohio.gov/Lookup/LicenseLookup.aspx
Phone Number: (614) 644-3493
dic.ocilb@com.stae.oh.us

Type of Entity

S-Corp

Business Management
Mr. David Specht, President Ms. Sally Croce, Executive Assistant to President Mr. John O'Connor, VP of Operations
Contact Information
Customer Contact: Mr. John O'Connor, VP of Operations
Principal: Mr. David Specht, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Air Duct Restoration Heating Equipment & Systems Cleaning & Repair Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Heating Contractors

Products & Services

Comfortworks sells the following brand(s): Service and Install: Tempstar, Trane, Bryant, Rheem, Ruud, American Standard

Comfortworks offers the following product(s): Furnace, air conditioners, air cleaner, heat pumps, humidifier, thermostat, mini split, rooftops

Method(s) of Payment
VISA
MC
DISCOVER
AM EXPRESS
CASH
PERSONAL CHECK
BUSINESS CHECK
CASHIER'S CHECK
DEBIT CARD
MONEY ORDER
Refund and Exchange Policy
NA
Additional Information

This company is a division of The Waterworks. BBB maintains a separate report on The Waterworks which is available at www.bbb.org

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Discount CouponsX

Discount Coupons for Comfortworks


Comfortworks offers online coupons from their website location. 
To be redirected to this page, click here.
        Comfortworks is the Heating & Air Conditioning Division of The Waterworks.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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