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BBB Accredited Business since

View BBB Rating for Columbia Service Partners, Inc.'s headquarters.

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This firm offers consumer warranties to help cover the cost of repair to external and in-home utility lines for a fee. According to the Office of the Ohio Consumer's Counsel, these consumer warranties are also called line insurance. Line insurance is a program to help consumer's cover the cost of repairs to utility lines that run to or inside a home. For more information on line insurance, consumers may wish to contact the OOCC at, choose utility questions and select their tip sheet called "The Facts About Utility Line Insurance".

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbia Service Partners, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Membership and program statements within this report refer to this company's relationship with our local BBB serving Central OH.

BBB Complaint Information

Find aggregate BBB complaint information for Columbia Service Partners, Inc.. BBB of Western Pennsylvania has the full report as that BBB handles all complaints for Columbia Service Partners, Inc..

Additional Information

BBB file opened: December 01, 1997 Business started: 02/01/1988 Business started locally: 02/01/1988
Type of Entity


Business Management
Mr. Phillip E. Riley Jr., President & CEO
Contact Information
Principal: Mr. Phillip E. Riley Jr., President & CEO
Customer Contact: Ms. Marlene Sacco, Director, Administration
Business Category

Extended Warranty Contract Service Companies Natural Gas Companies Utility Contractors Energy Management & Conservation Consultant

Alternate Business Names
Utility Service Partners Inc
Additional Information

According to information we have at this time, Utility Service Partners (USP)was formed in September 2003 as the holding company of Columbia Service Partners, Inc., which was purchased from the Columbia Energy Group. Utility Service Partners has a "private label" relationship with Columbia Gas, located in Columbus, OH, and TW Phillips Gas Co., located in Butler, PA. Our BBB serving Central OH maintains a separate report on Columbia Gas. The BBB serving Western PA maintains separate reports on TW Phillips Gas and Oil, as well as Utility Service Partners. For these reports please contact the BBB of Western Pennsylvania: WWW: Email: Phone: (412)456-2700 Fax: (412)456-2739 300 Sixth Avenue, Ste. 100-UL Pittsburgh, PA 15222 -2511

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

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