BBB Business Review
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BBB Accredited Business since
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Accent Energy is headquartered in Dublin, Ohio and offers commercial services in California, and both commercial and residential electric supply services in New York and Texas. This company states that as a retail energy provider, it markets and sells natural gas and electricity to commercial and residential customers. Additional business affiliates, divisions and names associated with the company are Dynowatt powered by Accent Energy, Accent Energy Group LLC, Accent Energy Midwest, Accent Midwest II and Accent Energy Texas.
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A BBB Accredited Business since
BBB has determined that Accent Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Accent Energy include:
- Length of time business has taken to resolve complaint(s)
Factors that raised the rating for Accent Energy include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 79 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||79|
Additional Complaint Information
Beginning in September 2009, BBB serving Central Ohio began handling all complaints nationwide brought to the attention of the BBB System concerning Accent Energy and Dynowatt Powered by Accent Energy. Prior to September 2009 local BBBs handled complaints in their communities regarding the company.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Lance Schneier, CEO Mr. Andy Dosch, Chief Financial Officer Mr. Ray Hamman, Chief Operating Officer Ms. Jodi Lewis , Regulatory Compliance Coordinator Mr. Thomas Reichelderfer, VP, Business Development
Electric Companies Natural Gas Companies Utility Contractors