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BBB Accredited Business since

Percheron Builders Group, Inc.

Additional Locations

Phone: (740) 625-9919 Fax: (740) 625-9909 View Additional Phone Numbers 4 W Main St, Centerburg, OH 43011 http://www.percheronbuilders.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company states they offer custom design of equine facilities including barns, stalls and arenas and fencing and residential and commercial decks and fencing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Percheron Builders Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Percheron Builders Group, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Percheron Builders Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 10, 1995 Business started: 01/01/1989 Business started locally: 01/01/1989 Business incorporated 04/01/1991 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
https://columbus.gov/bzs/document-library/reports/List-of-Licensed-Contractors-By-Business-Name/
Phone Number: (614) 645-7433

Type of Entity

Corporation

Business Management
Mr. Douglas Mott, President
Contact Information
Principal: Mr. Douglas Mott, President
Business Category

Building Contractors Contractors - General Log Cabins, Homes & Buildings Patio & Deck Builders Exterior Structures - Barn Construction Horse Equipment & Supplies Fence Contractors Farm Equipment

Alternate Business Names
Percheron Builders

Additional Locations

  • 4 W Main St

    Centerburg, OH 43011 (740) 625-9919

  • PO Box 553

    Centerburg, OH 43011

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/8/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: We entered into contract with Percheron Builders Group 10-12-2015 and we paid the 10% down payment 10-21-2015. We were given an estimated start date 12-6-2015 and that date came and went. I have repeatedly requested a start dates from them and every date passes with no work being done. I have all emails correspondence between PBG saved in my Gmail account if you need it for review

Desired Settlement: I would like for them to build my barn in a timely manor or to be released from the contract and down payment returned.

Business Response: We finally started the building as of 4/26/2016 We are presently under roof and siding the building. Thanks doug


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Percheron Builders Group, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)