BBB Accredited Business since
Phone: (614) 459-3775 1030 Old Henderson Rd, Columbus, OH 43220
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This company states they are a full-service auto repair center, offering multiple services under one roof.
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A BBB Accredited Business since
BBB has determined that Honest-1 Auto Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Honest-1 Auto Care include:
- Length of time business has been operating
Factors that raised the rating for Honest-1 Auto Care include:
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Christine Diol, President Ms. Danni E Diol, Partner Mr. Peter Diol, CEO Mr. Mike Diol, Business Manager
Auto Repair & Service Auto Repair - Tune-Up Brake Service Transmissions - Automobile Auto Repair - Maintenance Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service
Products & Services
Honest-1 Auto Care sells the following brand(s): Autozone, Napa, O'reilly's
Honest-1 Auto Care offers the following product(s): Batteries, Bulbs, Tires, Wipers
Hours of Operation
|M||:||7:00 AM - 6:00 PM|
|T||:||7:00 AM - 6:00 PM|
|W||:||7:00 AM - 6:00 PM|
|Th||:||7:00 AM - 6:00 PM|
|F||:||7:00 AM - 6:00 PM|
|S||:||8:30 AM - 5:00 PM|
Method(s) of Payment
Refund and Exchange Policy100% customer satisfaction guarantee with full refund or exchange of services equal to amount refunded.
Alternate Business NamesDiol Enterprises, LLC
Peter and Christine Diol, current CEO and President and owners of Honest-1 Auto Care; legal name Diol Enterprises, LLC formerly owned a BP gas station located at 7200 Olentangy River Road, Columbus, OH for 28 years until they sold the business in 2009. Mike Diol, Business Manager of Honest-1 Auto Care formerly was the Marketing Manager for 5 years with Audi - US & Canada. Prior to that he was the Marketing Manager for Midwest Auto Group.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview