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Find a Location

American Arborist Tree Care LLC has 1 locations, listed below.

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    Business ProfileforAmerican Arborist Tree Care LLC

    Tree Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    tree services

    Products & Services

    tree services

    Business Details

    Location of This Business
    5711 Mason Dr SE, Lancaster, OH 43130-9020
    BBB File Opened:
    9/14/2005
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Management
    • Mr. Peter Cave, President
    Contact Information

    Principal

    • Mr. Peter Cave, President

    Customer Contact

    • Mr. Peter Cave, President
    Additional Contact Information

    Fax Numbers

    • (740) 687-4534
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Arborist wrote a proposal for $16,000.00 to remove trees, etc. in preparation for building a home at *** ******* ****. ***** ******* paid half as a downpayment ($8,000). Arborist removed some undergrowth and scraped the gravel driveway. ***** was soon asked to pay $5,000.00 more. Arborist claimed that the work was completed and asked for final payment. At this point, ******* ******* (*****'s son) met with the arborist at the work site to demonstrate that the work was not completed. Michael, witnesses, and the Arborist walked the site and identified 25 trees, 2 piles of logs, etc. that still needed to be removed to complete the job. There are detailed notes of this meeting in a letter sent twice to the Arborist. Arborist committed to returning to the worksite to complete the work. Arborist never returned over the course of more than a year, even though he responded affirmatively to multiple texts and calls. ***** has paid $13,000.00 for work that is substantially incomplete.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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