BBB Logo

Better Business Bureau ®
Start With Trust®
In Central & Western Massachusetts and Northeastern Connecticut

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 12/07/2012

Direnzo Service Center

Find a Location

Phone: (508) 865-1802Fax: (508) 865-1447View Additional Phone Numbers139 Worcester Providence Tpke, (Rt 146N), MillburyMA 01527 Send email to Direnzo Service CenterView Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 12/07/2012

BBB has determined that Direnzo Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Direnzo Service Center's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Information

top
BBB file opened: 03/29/2007Business started: 01/01/2004
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Transportation Div., Dept.of Telecommunications & Energy
One South Station
Boston, MA02110
(617) 305-3559 ext x3771

U.S. Department of Transportation
1200 New Jersey Ave SE
Washington, DC20590-0001
(202) 366-4000
http://www.dot.gov

BBB records show a license number of 30758 for this company, issued by Transportation Div., Dept.of Telecommunications & Energy.

Type: Towing and Transportation

Check License Status: http://www.env.state.ma.us/DPU FileRoom/frmTransportationSP.aspx

Please note that governmental licensing information may not be current.

BBB records show a license number of USDOT 875008 for this company, issued by U.S. Department of Transportation. Their web address is http://www.dot.gov. Active.

Type: Towing and Transportation

Check License Status: http://li-public.fmcsa.dot.gov/LIVIEW/pkg carrquery.prc getdetail

Please note that governmental licensing information may not be current.

Business Management
Principal: Mr. John Direnzo (Owner)
Number of Employees

19

Business Category

Towing-Automotive, Truck Repair & Service, Towing - Heavy Equipment, Auto Repair & Service

Products & Services

According to the information provided by this company they offer Towing & Recovery services such as vehicle and equipment moves, accident recovery, heavy and light towing, lockouts, and modular home delivery.

Alternate Business Names
Direnzo Towing & Recovery, Inc.
Industry Tips
AUTO REPAIRS
The Hail Season is Here
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.