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BBB Accredited Business since 02/09/1987

View BBB Rating for Charter Communications Inc.'s headquarters.

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BBB Accreditation

A BBB Accredited Business since 02/09/1987

BBB has determined that Charter Communications, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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BBB Complaint Information

Find aggregate BBB complaint information for Charter Communications Inc.. BBB located in Saint Louis, MO has the full report as that BBB handles all complaints for Charter Communications Inc..

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Additional Information

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On March 27, 2009, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 09-11435.

This permits the company to continue to operate with court supervision while developing a plan of reorganization.

Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to New York Southern Bankruptcy Court CM/ECF, One Bowling Green, New York, NY, 10004-1408 for resubmission to that court.

The case number should be entered on the form.

BBB file opened: 02/09/1987Business started: 01/01/1982
Contact Information
Principal: Mr. Neil Smit (President & CEO)Customer Contact: Mr. Michael Henry (Customer Care Escalation Manager)Ms. Jana Brewer (Sr. Director, Customer Care Operations)Ms. Georgia Griffith (General Manager)Mr. Dennis Jerome (Group Marketing Director)Ms. Vickie Mahon (Customer Care)
Number of Employees

17400

Business Category

Television - Cable, CATV & Satellite, Television Stations & Broadcast Companies

Products & Services

According to information provided by this company, it offers television services including cable, CATV, and satellite.

Alternate Business Names
Charter TV 3

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.