BBB Logo

Better Business Bureau ®
Start With Trust®
In Central & Western Massachusetts and Northeastern Connecticut

BBB Business Review

Is this your Business?

BBB Accredited Business since 01/23/2004

Diamond R.V. Centre, Inc.

Phone: (413) 247-3144Fax: (413) 247-9249View Additional Phone Numbers188 West Street, West HatfieldMA 01088-9524 Send email to Diamond R.V. Centre, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 01/23/2004

BBB has determined that Diamond R.V. Centre, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Diamond R.V. Centre, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Information

BBB file opened: 08/20/1999Business started: 11/01/1991
Type of Entity


Incorporated: October 1991, MA

Contact Information
Principal: Mr. Marc-Alan Labracque (President)Customer Contact: Mr. Robert LaFreniere (Sales Manager) John Duval (Service Manager)Ms. Patty Flynn (Controller)
Number of Employees


Business Category

Recreational Vehicles - Dealers, Recreational Vehicles-Storage, Recreational Vehicles-Repair & Service, Recreational Vehicles - Equip., Parts, Supplies, Motor Homes

Products & Services

According to information provided by this company it offers sales and service of motor homes, travel trailer and 5th wheeles. They also offer a full parts store on site and online.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.