BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 10/27/2011
Berkshire Pet Pals LLC
Phone: (413) 243-3040Fax: (413) 243-3040View Additional Phone Numbers45 Hartwood Rd, Lee, MA 01238-9503 Send email to Berkshire Pet Pals LLCwww.berkshirepetpals.com
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BBB Accreditation
A BBB Accredited Business since 10/27/2011
BBB has determined that Berkshire Pet Pals LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Berkshire Pet Pals LLC's rating include:
- Length of time business has been operating.
Factors that raised Berkshire Pet Pals LLC's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Limited Liability Corporation
Contact Information
Principal: Ms. Kathy Kergaravat (Owner)Mr. Jean-Claude Kergaravat (2nd Contact)Number of Employees
2
Business Category
Pet Sitting Services, Pet Supplies & Foods-Retail, Dog Daycare, Pet Transporting, Pet Training - Dog, Pet Boarding - Cats, Pet Boarding - Dogs
Products & Services
According to information provided by the company, they offer pet Sitting, Dog Walking, LIMITED Pet Boarding: Dogs and Cats, Pet Transportation, Dog Training, PetTech Pet First Aid, CPR and Care classes, House Sitting, Overnight Sits, Private Doggy Daycare, online pet food and supply store, Boutique/Showroom, Pet Gift Baskets, etc.
Alternate Business Names
Best PetzIndustry Tips
REFUNDS & EXCHANGESAmerican Kennel Club and Better Business Bureau Warn Consumers to be Wary of Puppy Scams
What to do with Fido?
LocationsX
1 Locations
-
45 Hartwood Rd
Lee, MA 01238-9503Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & Western Massachusetts and Northeastern Connecticut. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Berkshire Pet Pals LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Pet Sitting Services
REFUNDS & EXCHANGESAmerican Kennel Club and Better Business Bureau Warn Consumers to be Wary of Puppy Scams
What to do with Fido?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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