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Consumer Complaints

This Business is not BBB Accredited

J.T.'s Heating Oil, Inc.

Phone: (508) 248-9638 (Disconnected)Fax: (508) 248-9064

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Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by Resolution

Complaint Resolution Log (2)
06/13/2014Problems with Product / Service | Read Complaint Details
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Complaint
OWNER/ aka Shorty, I have not heard back from you since March 12, 2014 regarding the damage to my driveway by your truck tearing up the asphalt. You told me you would send someone here to repair it and still nothing. Now I am hearing rumors that you are filing bankruptcy??? I hope you still plan on repairing my driveway VERY soon. I am beginning to think as a 13 year loyal customer doesn't matter. I just hoe what I am hearing is not true because then as you know, others steps will be taken and I would rather not go in that direction.Please contact me********************** ********** ****** ************* ** XXXXXI have no way to reach this company. Can not access by phone or internet.

Desired Settlement
I would like what was promised to me and patch the damage to my driveway so I can have it sealed. Or he can pay me and I will hire someone to repair it. I want to avoid court but this is not out of the question. I have been a loyal customer for 13 years and he just closed up the doors and left me with a mess

06/13/2014Billing / Collection Issues | Read Complaint Details
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Complaint
I have pre-paid for home heating oil and it appears that the company may have closed
I have been dealing with this company for years and pre-pay for heating oil. My account currently has a $1268.54 credit balance as of last statement they sent me on 4/15/14. I have been trying to reach them for three weeks with no answer. I went to the business and a sign on the door says "Closed for business". I went down to the local police station and they told me that there have been many other people stop in saying the same thing and trying to find out if the company had closed for good. Police knew nothing other than they had had other calls about this business. Police referred us to BBB. This company has $1268.54 of my money and they seem to have disappeared.

Desired Settlement
The amount of the money I have pre-paid for home heating oil - $1,268.54

Industry Comparison| Chart

Oils-Fuel, Oil Burners, Kerosene, Heating Equipment & Systems Cleaning & Repair, Gas Burners, Plumbing Contractors, Heating Contractors

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.