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Central & Western Massachusetts and Northeastern Connecticut

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BBB Accredited Business since 10/14/2009

National Vinyl, LLC

Phone: (413) 420-0548Fax: (413) 420-05607 Coburn St, ChicopeeMA 01013-3809

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BBB Accreditation

A BBB Accredited Business since 10/14/2009

BBB has determined that National Vinyl, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised National Vinyl, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 08/15/2000Business started: 01/01/1984
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Public Safety
One Asburton Place Room 1301
Boston, MA02108
(617) 727-3200
http://www.mass.gov/dps/

Office of Consumer Affairs & Business Regulations
10 Park Plaza, Suite 5170
Boston, MA02116
(888) 283-3757
http://www.mass.gov/consumer

Type of Entity

Corporation

Incorporated: August 2009, MA

Contact Information
Principal: Mr. Scott Channell (General Manager)Mr. Stephen G. Fellers (Co-Owner)Ms. Denise Keay (Business Manager)Mr. Ben Surner (Co-Owner)
Number of Employees

35

Business Category

Manufacturers & Producers, Windows - Vinyl, Windows, Doors, Building Materials

Products & Services

According to information provided by the company, they manufacture vinyl window and doors.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.