BBB Business Review

BBB Accredited Business since 08/20/2013

SRB Signature Designs and Remodeling, Inc.

Phone: (978) 582-7500Fax: (978) 582-1200555 Chase Rd, LunenburgMA 01462-1721 Send email to SRB Signature Designs and Remodeling, Inc.

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BBB Accreditation

A BBB Accredited Business since 08/20/2013

BBB has determined that SRB Signature Designs and Remodeling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered SRB Signature Designs and Remodeling, Inc.'s rating include:

  • Length of time business has been operating.

Factors that raised SRB Signature Designs and Remodeling, Inc.'s rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on SRB Signature Designs and Remodeling, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Kitchen & Bath Design, Fiberglass - Bathtubs & Showers, Whirlpool Bath Equipment & Supplies, Kitchen Cabinets & Equipment-Household, Baths-Equipment & Supplies, Bathroom Accessories, Bathroom Remodeling - Walk-In Tubs, Bathroom Remodeling, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

Additional Information

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BBB file opened: 10/16/2012Business started: 04/01/2011
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of Consumer Affairs & Business Regulations
10 Park Plaza, Suite 5170
Boston, MA02116
(888) 283-3757
http://www.mass.gov/consumer

Department of Public Safety
One Asburton Place Room 1301
Boston, MA02108
(617) 727-3200
http://www.mass.gov/dps/

BBB records show a license number of 164779 for this company, issued by Office of Consumer Affairs & Business Regulations. Their web address is http://www.mass.gov/consumer. The expiration date of this license is 11/12/2015.

Type: Home Improvement Contractor

Check License Status: http://services.oca.state.ma.us/hic/licdetails.aspx?txtSearchLN=66581

Please note that governmental licensing information may not be current.

BBB records show a license number of CSFA-059983 for this company, issued by Department of Public Safety. Their web address is http://www.mass.gov/dps/. Construction Supervisor 1 & 2 Family.

Type: Construction Supervisor

Check License Status: http://elicense.chs.state.ma.us/Verification/Details.aspx?agency id=1&license id=248940&

Please note that governmental licensing information may not be current.

BBB records show a license number of LR001073 for this company. The expiration date of this license is 03/27/2017. MA Depatrtment of Labor Standards.

Type: Lead Safe Renovation Contractor

Check License Status: http://www.mass.gov/lwd/docs/dos/lead-asbestos/lead/la-rpt-list-lr.pdf

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: April 2011, MA

Business Management
Principal: Ms. Chris Babineau (Co-Owner)Mr. Steve Babineau (Co-Owner)
Number of Employees

4

Business Category

Kitchen & Bath Design, Fiberglass - Bathtubs & Showers, Whirlpool Bath Equipment & Supplies, Kitchen Cabinets & Equipment-Household, Baths-Equipment & Supplies, Bathroom Accessories, Bathroom Remodeling - Walk-In Tubs, Bathroom Remodeling, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

Products & Services

According to information provided by the company, they offer kitchen and bathroom remodeling services.

Industry Tips
CONTRACTORS - REMODELING

Map & Directions

Map & Directions

Address for SRB Signature Designs and Remodeling, Inc.

555 Chase Rd

Lunenburg, MA 01462-1721

To | From

LocationsX

1 Locations

  • 555 Chase Rd 

    Lunenburg, MA 01462-1721(978) 582-7500

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & Western Massachusetts and Northeastern Connecticut. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*SRB Signature Designs and Remodeling, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Kitchen & Bath Design

CONTRACTORS - REMODELING
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What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.