BBB Business Review

Is this your Business?

BBB Accredited Business since 03/06/2008

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Description

You will get comprehensive HVAC service from A1/AC. When it comes to the comfort of your own home, contact A1/AC in heating and cooling. Since 2001, we have been proudly serving the Hampden County area. We have always prided ourselves on our attention to detail and our quality workmanship. We provide heating and cooling services, so please call us!

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Request a quote from A1/AC.

BBB Accreditation

A BBB Accredited Business since 03/06/2008

BBB has determined that A1/AC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised A1/AC's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on A1/AC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Specialties:
Air, Heat, Filters, Ventilation, Inspections, Repairs and Replacements, Installations, and Ducting

Our commitment to quality, customer service, and timely job completion is our promise to our customers. We have built many strong relationships because of our work ethic and we will undoubtedly continue to do so!

BBB file opened: 03/03/2008Business started: 06/01/2001
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Professional Licensure
239 Causeway Street
Boston, MA 02114
(617) 727-7406
http://www.mass.gov/dpl/boards.htm

BBB records show a license number of 4910 for this company, issued by Division of Professional Licensure. Their web address is http://www.mass.gov/dpl/boards.htm.

Type: Sheet Metal

Check License Status: https://elicensing.state.ma.us/CitizenAccess/

Please note that governmental licensing information may not be current.

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Mark S. Rafay (Owner)
Number of Employees

1

Business Category

Heating & Air Conditioning, Air Quality Service, Air Duct Systems, Propane Gas Plumbing, Ventilating Contractors, Air Conditioning Repair, Air Conditioning Contractors & Systems, Heating Contractors

Products & Services

According to information provided by the company, they offer heating and air conditioning services. These products and services include, AC Systems, Heating Units, Boilers, Furnaces, Humidifiers, Parts, Air Ducts, Filters, Heating Equipment, Air Conditioning System Installation And Repair, Heating Unit Installation And Repair, Boiler Installation And Repair, Air Quality Control, Energy Audits, Change Outs, Retrofitting, Radiant Heating Services, Furnace Installation And Replacement, Humidifier Installation, Duct Work, Estimates, Furnace Cleaning, Residential Services, Commercial Services, Custom Work, and Complete System Cleaning.

Industry Tips
AIR CONDITIONING

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.