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In Central & Western Massachusetts and Northeastern Connecticut

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This Business is not BBB Accredited

NEPA Blue Heron

Phone: (978) 840-1813Fax: (978) 840-1821300 Hamilton St, LeominsterMA 01453 Send email to NEPA Blue Heron

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BBB Accreditation

NEPA Blue Heron is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised NEPA Blue Heron's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Garments-Printing & Lettering, Promotional Products, Designers-Apparel, T-Shirts, Hats-Retail, General Merchandise-Retail, Screen Printing, Embroidery, Embroideries-Uniform

Additional Information

BBB file opened: 02/17/2012Business started: 01/01/2007
Type of Entity


Incorporated: September 2007, MA

Contact Information
Principal: Mr. Matthew Olivari (Managing Partner)Ms. Michelle Biscotti (Office Manager)
Number of Employees


Business Category

Garments-Printing & Lettering, Promotional Products, Designers-Apparel, T-Shirts, Hats-Retail, General Merchandise-Retail, Screen Printing, Embroidery, Embroideries-Uniform

Products & Services

According to information provided by the company, they are a full service promotional products company offering screen printing, heat transfer, printing and embroidery on items such as t-shirts, hats, corporate and team uniforms, golf apparel, outerwear, bags, and personalized gifts.

According to information provided by the company, they offer embroidery, silk screening and t-shirt printing for a variety of organizations and institutions.

Alternate Business Names
Blue Heron Enterprises, Northeast Promotion & Apparel, Inc.
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Map & Directions

Map & Directions

Address for NEPA Blue Heron

300 Hamilton St

Leominster, MA 01453

To | From


1 Locations

  • 300 Hamilton St 

    Leominster, MA 01453(978) 840-1813

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & Western Massachusetts and Northeastern Connecticut. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*NEPA Blue Heron is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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