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Callahan Fay & Caswell Funeral Home

Phone: (508) 755-1500Fax: (508) 831-040661 Myrtle Street, WorcesterMA 01608 Send email to Callahan Fay & Caswell Funeral Homehttp://www.callahanfay.com/

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BBB Accreditation

Callahan Fay & Caswell Funeral Home is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Callahan Fay & Caswell Funeral Home's rating include:

  • Failure to respond to one complaint filed against business.

Factors that raised Callahan Fay & Caswell Funeral Home's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Callahan Fay & Caswell Funeral Home

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/31/1994Business started: 01/01/1895
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board of Registration of Funeral Directors and Embalmers
239 Causeway Street, Suite 500
Boston, MA 02114
(617) 727-1718
http://www.mass.gov/dpl

Type of Entity

Corporation

Incorporated: January 1994, MA

Contact Information
Principal: Mr. Philip Callahan (President)Mr. Chester Caswell (President)Mr. Chester Caswell (Treasurer) Bill Fay (Owner)
Number of Employees

4

Business Category

Funeral Related Services, Funeral Homes

Alternate Business Names
Caswell King Co., Inc., Callahan Brothers, Inc.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.