BBB Business Review
This Business is not BBB Accredited
Glacial Energy of New England, Inc.
(978) 273-7468View Additional Phone Numbers44 Gleason Road, Princeton, MA 01541-1229kandi.perry@glacialenergy.comhttp://www.glacialenergy.com
BBB Accreditation
Glacial Energy of New England, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Glacial Energy of New England, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Glacial Energy of New England, Inc.'s rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Telecommunications and EnergyOne South Station
Boston, MA02110
(800) 392-6066
http://www.mass.gov/dte
BBB records show a license number of CS-054 for this company, issued by Department of Telecommunications and Energy. Their web address is http://www.mass.gov/dte.
Type of Entity
Corporation
Incorporated: June 2006, MA
Contact Information
Primary Contact: Ms. Kandi Perry (Massachusetts Regional Director)Mr. Gary Mole (President)Number of Employees
12
Business Category
Energy Conservation Products & Services
Products & Services
According to information provided by the company, they are a retail energy marketer selling power and serving commercial, industrial, and institutional customers.
LocationsX
1 Locations
44 Gleason Road
Princeton, MA 01541-1229(978) 273-7468
(877) 569-2841Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & Western Massachusetts and Northeastern Connecticut. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Glacial Energy of New England, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Energy Conservation Products & Services
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.