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          Chagnon Building & Remodeling LLC has 1 locations, listed below.

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            Business ProfileforChagnon Building & Remodeling LLC

            General Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/1/2011

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Business Details

            BBB File Opened:
            6/29/2009
            Years in Business:
            32
            Business Started:
            2/1/1992
            Business Incorporated:
            1/14/2007
            Accredited Since:
            11/1/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 112751 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 4/21/2025.

            These agencies may include:

            Office of Consumer Affairs & Business Regulations

            10 Park Plaza, Suite 5170

            Boston MA 02116

            (888) 283-3757

            https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

            BBB records show a license number of CS-060175 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Massachusetts Department of Public Safety and Inspections

            1000 Washington St, Suite 710

            Boston MA 02118

            (617) 727-3200

            https://www.mass.gov/orgs/office-of-public-safety-and-inspections

            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            7:00 AM - 4:30 PM
            T:
            7:00 AM - 4:30 PM
            W:
            7:00 AM - 4:30 PM
            Th:
            7:00 AM - 4:30 PM
            F:
            7:00 AM - 4:30 PM
            Sa:
            7:00 AM - 4:30 PM
            Business Management
            • Mr. Gary Chagnon, President
            Contact Information

            Principal

            • Mr. Gary Chagnon, President

            Customer Contact

            • Mr. Gary Chagnon, President
            • Ms. Carla Chagnon, Vice President
            Additional Contact Information

            Fax Numbers

            • (877) 258-2359
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hire a reliable and trustworthy contractor

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/24/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In March 2022, my wife and I entered into an agreement with Chagnon Building & Remodeling LLC, ****** ** based on a quote provided us in January 2022 to build a 2 bedroom addition with a 3 car garage attached to a house at ************************. The proposal was estimated at $372,799.00 for a 1240 square foot addition (this comes out to exactly $300 per square foot). The quote indicated +/- 20% variation which we understood. In March 2022, we provided Gary Chagnon with a check for $13,350.00 to get started and provide us with drawings (quoted within 5 wks) based on a detailed sketch we provided in the beginning. After numerous requests on our end and excuses from CBR (such as COVID, 3 vacations ...etc), we became very concerned as CBR never opened their "portal" for us to review drawings as well as allow us to make specific material selections. Weeks turned into months with no set of drawings or access to the online portal. We finally secured a meeting November 11th 2022 (about 26 weeks after signing a contract). Gary showed us some plans on his laptop similar to the original sketch we provided, however, he proceeded to advise us that the price would now be over $600,000 for the addition. He now told us that our costs were going to be more in the range of $500 per square foot. My wife and I are both school teachers that are retiring in June 2023 we do not have any means to pay $600,000 + (over 60% increase from original quote). We sent CBR an email on Nov 18th confirming that they forced us to cancel this project and we sent a certified letter on Nov 21st 2022 requesting a refund of our $13,350.00 deposit since we believe that CBR used deceptive tactics along with bait and switch methods to jack up the price on this project before we could even get started. Rather than help us, he turned it personal saying that we were "too emotional" about the price increase. We are asking for CBR to acknowledge their mistake in pricing and refund our $13,350 deposit.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

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