This Business is not BBB Accredited
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Western Mass Chimney Services is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Western Mass Chimney Services' rating include:
- Failure to respond to 2 complaints filed against business.
- One complaint filed against business that was not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Western Mass Chimney Services
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Office of Consumer Affairs & Business Regulations
10 Park Plaza, Suite 5170
Boston, MA 02116
BBB records show a license number of 179225 for this company, issued by Office of Consumer Affairs & Business Regulations. Their web address is http://www.mass.gov/consumer. The expiration date of this license is 07/08/2016.Type: Home Improvement Contractor
Check License Status: http://services.oca.state.ma.us/hic/licdetails.aspx?txtSearchLN=81154
Please note that governmental licensing information may not be current.
Type of Entity
Contact InformationPrincipal: Mr. Robert Boido (Owner)
Number of Employees
Chimney Builders & Repair
Products & Services
This business offers complete chimney repair, rebuilds, stainless steel liners, chimney caps, and masonry chimney cleaning.