BBB Accredited Business since 06/11/2003
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A BBB Accredited Business since 06/11/2003
BBB has determined that 1A Auto, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised 1A Auto, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||20|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
9 Customer Reviews Customer Reviews on 1A Auto, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9 Customer Reviews|
Type of Entity
Incorporated: February 2000, MA
Business ManagementCustomer Contact: Ms. Katie Lamy (Customer Service and Sales Supervisor)Mr. Carlos Martinez (Customer Service and Sales Supervisor)
Contact InformationPrincipal: Mr. Preston Farrington (CFO)
Number of Employees
Auto Parts & Supplies-New, Online Retailer
Products & Services
According to information provided by the company, they offer sales of new, after-market replacement automotive parts.