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Courtesy Ford

(860) 774-3673View Additional Phone Numbers455 Providence Rd, BrooklynCT 06234http://www.courtesyfordct.com

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BBB Accreditation

Courtesy Ford is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Courtesy Ford's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service4
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Courtesy Ford

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 07/26/2011Business started: 03/29/2010
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Registry of Motor Vehicles
P.o. Box 199100
Boston, MA 02119-9100
(800) 858-3926
http://www.massrmv.com

BBB records show a license number of N2576 for this company, issued by Registry of Motor Vehicles. Their web address is http://www.massrmv.com.

Type: Auto Dealer Class I

Type of Entity

Corporation

Incorporated: March 2010, CT

Business Management
Customer Contact: Mr. Philip Hadfield (General Manager)
Contact Information
Principal: Mr. Steven Silva (General Manager)
Number of Employees

46

Business Category

Auto Dealers-Used Cars, Auto Dealers-New Cars

Alternate Business Names
Courtesy Auto Group, Inc.
Industry Tips
SERVICE CONTRACTS and EXTENDED WARRANTIES
MASSACHUSETTS LEMON LAW SUMMARY

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.