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BMW of West Springfield, LLC

(413) 746-17221712 Riverdale St, West SpringfieldMA 01089-1048 Send email to BMW of West Springfield, LLChttp://www.bmwwestspringfield.com

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BBB Accreditation

BMW of West Springfield, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised BMW of West Springfield, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on BMW of West Springfield, LLC

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 09/14/2005Business started: 01/01/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Local Auto Dealer License
Unknown
Worcester, MA 01608

Local Auto Repair Licensing
Unknown
Worcester, MA 01608

Type of Entity

Limited Liability Corporation

Business Management
Customer Contact: Job Pimentel (General Manager)
Contact Information
Principal: Mr. Chip Gengras (President) Chris Hughes (Pre-Owned Manager)
Number of Employees

54

Business Category

Auto Dealers-New Cars

Products & Services

This company offers

Alternate Business Names
Wagner Motors, LLC
Industry Tips
SERVICE CONTRACTS and EXTENDED WARRANTIES

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.