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Central & Western Massachusetts and Northeastern Connecticut

BBB Business Review

BBB Accredited Business since 11/14/1990

Miranda Auto Body

Phone: (413) 736-2288Fax: (413) 736-6026View Additional Phone Numbers289 Mill Street, SpringfieldMA 01108-1007 Send email to Miranda Auto Body

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BBB Accreditation

A BBB Accredited Business since 11/14/1990

BBB has determined that Miranda Auto Body meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Miranda Auto Body's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Auto Body Repair & Painting, Appraisers, Auto Dealers-Used Cars

Additional Information

top
BBB file opened: 11/14/1990Business started: 01/01/1984
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Standards
1 Ashburton Place, Room 1115
Boston, MA02108
(617) 727-3480
http://www.mass.gov/standards

Massachusetts Division of Insurance
One South Station, 5th Floor
Boston, MA02110-2208
(617) 521-7794
http://www.state.ma.us/doi

BBB records show a license number of RS 1165 for this company, issued by Division of Standards. Their web address is http://www.mass.gov/standards. Active.

Type: Autobody Repair/Auto Glass

Check License Status: http://www.aib.org/ContentPages/DocumentView.aspx?DocId=386

Please note that governmental licensing information may not be current.

BBB records show a license number of 008672 for this company, issued by Massachusetts Division of Insurance. Their web address is http://www.state.ma.us/doi. Active.

Type: Motor Vehicle Damage Appraiser

Check License Status: http://www.mass.gov/ocabr/docs/doi/producer/licensed-mvda-damage-appraisers.pdf

Please note that governmental licensing information may not be current.

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Ricardo Miranda (Owner)Ms. Maria Rivera (Shop Manager)
Number of Employees

3

Business Category

Auto Body Repair & Painting, Appraisers, Auto Dealers-Used Cars

Products & Services

According to information provided by the company, they are a complete collision service center and also buy and sell used vehicles.

Industry Tips
MASSACHUSETTS LEMON LAW SUMMARY
AUTO REPAIRS
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Purchasing a Car Online
The Hail Season is Here
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers

Map & Directions

Map & Directions

Address for Miranda Auto Body

289 Mill Street

Springfield, MA 01108-1007

To | From

LocationsX

1 Locations

  • 289 Mill Street 

    Springfield, MA 01108-1007(413) 736-2288
    (800) 734-2081

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & Western Massachusetts and Northeastern Connecticut. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Miranda Auto Body is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (800) 734-2081
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.