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BBB Accredited Business since 06/20/2014

Berkshire Heating & Air Conditioning

Phone: (413) 732-1185Fax: (413) 733-07578 Capital Drive, West SpringfieldMA 01089-1300 Send email to Berkshire Heating & Air Conditioning

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BBB Accreditation

A BBB Accredited Business since 06/20/2014

BBB has determined that Berkshire Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Berkshire Heating & Air Conditioning's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Information

BBB file opened: 07/19/1971Business started: 05/01/1971

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Professional Licensure
239 Causeway Street
Boston, MA02114
(617) 727-7406

BBB records show a license number of 7454 for this company, issued by Division of Professional Licensure. Their web address is The expiration date of this license is 05/01/2016.

Type: Plumber/Master

Check License Status: code=PL&type class= M&license number=000007454&color=&lb=PL

Please note that governmental licensing information may not be current.

Type of Entity


Incorporated: December 2003, MA

Business Management
Principal: Ms. Kristina Smith (Office Manager)
Contact Information
Mr. Leonard J. Thomas Jr. (President)
Number of Employees


Business Category

Air conditioning & Heating Contractors - Residential, Heating Equipment, Air Conditioning Supplies & Parts, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems-Cleaning, Air Conditioning Repair, Heating & Air Conditioning, Heating Contractors, Air Conditioning Contractors & Systems

Products & Services

This company offers Heating and Air Conditioning and Indoor Air Quality Specialist.
Service and Replacements , Residential and Commercial.
We Service all brands of Equipment and have the ability to custom build any duct systems.
Our N.A.T.E. certified technicians are trained by LENNOX
We service all of Western Mass and Parts of the greater Worcester Area.

Alternate Business Names
Merrimack Valley Systems, Inc.
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